sesat88 said:yes, i agree with jarance......
anyway, on the matter of releasing the name of the workshop publicly, i don't really see what is the big issue. This is a forum, and whoever take advice here by other bros. must take it with a pinch of salt. So what is the harm in letting the name known?
The issue about releasing the name is quite simple. Say, I own a workshop in Timbuktu serving BMW. There is another workshop also servicing BMW 100m away from my shop and doing very good business. Being jealous of his business, I come to this site and say that I sueing the shop because of bad service. Guess what will happened.. The shop with a good reputation should be able to withstand all the accusation or its reputation might be tarnished. Either way, some harm have been done.
BTW, ferry, congrat in winning the claim.. Sometime we have to stand up for our right which many of us would take for granted or couldn't be bothered becoz it too troublesome.