Originally posted by Unique@Mar 28 2006, 05:26 PM
Unique is here ..... Pening kepala :blink:
I try to be firmed & confident everytime when I talk to them. Maybe Im still young and not look like boss style, everyone is just treat me normal. Sometimes I really wanna scold them; in the other side, I dont wan them to get hurt. I understand their work, Im putting myself in their shoes too much..... Should I be selfsih then I can get more respect from them? :cry:
Being selfish in this context dont mean that u r using them to gain financially. It just mean that u need to pull yr weight to get things done.
Now, I am guessing that u r in a big organisation, with objectives/targets set for u. Like how i put it previously, several things need to be set right.
1) Yr vision/goals/targets/objectives for yr team.
This must be set the very moment u take over them team. Its not too late to bring them up to speed on what u want to achieve as a team, but u shld do it now.
2) The rewards/incentives for yr team to do well.
Do they know of the target and the rational behind the target, and do u too?? And if u dont achieve these targets, does the staff under u get affected too, ie bonus/trips?? If they do get rewards, then make it very clear to them that it benefits them too to hit the target.
If they are not, then other factors like helping them to achieve their target easier (not doing it for them, but guiding and teaching them how to do it as u understand their job so well). Some ppl are motivated by rewards, yet others are rewarded by simple acknowledgements that they are doing well.
If u do have staff that works well within the team, compliment them openly in public, as this is positive reinforcement of good behaviour. Also, share the success stories with yr peers and superiors. This on its own can get most of yr staff motivated, as they know that u r a fair person, and is confident of yrself to not hog the limelight for the success of yr team. Reward and praise when they are due. Compliment in public when its a big success, personally when its small. Never be too scarce with yr compliments.
3) The concept of TEAM.
My concept of teamwork is when everyone pulls their own weight in their own role. Each of us are employed to accomplish a role in the organisation, and when we do, thats all the teamwork u need. This is because no one needs to get away from their own role to "help" others in theirs. This may sound very strange to some ppl, but think abt it. If all of us do our job, we dont need to help others, and this keeps efficiency up. Its when someone slacks off, that the others hv to contribute, and this is NOT healthy teamwork when it is prolonged. U wont like it too if u had to keep helping me finish my work.
4) The consequences of failure.
Everyone have to also be very clear on the consequences of failures, and there will be one. Reprimands, warnings and even termination are the consequences, depending on the severity of the failure. Always remember, praise in public but reprimand in private. However, when things dont improve, more drastic actions hv to be taken, else things will turn disasterous and u lose control of the situation. Its never easy, but necessary.
It all boils down to u. Do u know how u r being judged on yr performance?? And do yr staff know how u judge them?? Do u know what u r expected to achieve when u take over the team, and do they?? There are many different management styles (just as there are 9 types of workers, but that another human behaviour science), so fit u own style but be firm on yr agenda, targets and objectives.
U may understand their work, but u can never DO their work for them. Once they are clear that u a confident, target oriented, self starter, motivated employee, knows her stuff (as u claim to) and u do yr job well, respect will come on its own accord irregardless of age. Respect are never demanded, they are given.
My 2 cents on this matter, not taking into consideration yr own behaviours (past and present).....
