tonyklyau;588759 said:Just took delivery of my F10 (1st time Beamer user) from the AB Segambut branch on monday. Will post if I come across any problems![]()
jefngkl;588749 said:Attitude is everything. So I blame it on the Malaysian customer service culture.
I bought a Fujifilm camera in Singapore and it was faulty after 3 months. I was back and forth in the service centre for 3x ever since for the following 8 months. However, they were very helpful and was willing to exchange a brand new camera on the 3rd time. But to make myself satisfied, I bought a Leica (German brand) at the end.
AlBundy, in my humble opinion, brothers here are generally dissatisfied with the service quality of the dealers. I am sure the German are working hard to find a solution but the dealers and local BMW need to do better in the interim period. So if you could convey the message to BMW Malaysia so that they could improve their customer service that will be great! At least on par with the service quality I got in SG with my faulty camera experience. A brand doesn't end with the product.
I too am a sucker for BMW. Took my future car caretaker (dad) to view the Passat CC sports and we both walked away quietly knowing the 5 series is the one we want. But we are paying a certain amount to BMW Malaysia and the dealers too in that process in return for a premium service. Finally, I think you should remain calm in cooling down matters as a founding member. No points heating things up as it provides zero solutions.
Hope this will ease the tension in this thread.
adri13;588782 said:halow, I can assist in showcasing my problematic car to jarance and the rest at mmz bt jelutong. I stay nearby... I had another loud bang upon approaching a roundabout at former Subang terminal 1 this afternoon from KL/Shah Alam side. And yesterday another loud bang at section 13 at speed 30~40 km/h purposedly drive that speed over hump to verify the loud bang.
We also can test up to KLIA toll (don't worry toll, fuel under my account) and on the way there upon exiting from shah alam toll at the elevated ramp we shall observe the body roll upon contacting the uneven joints on the ramp.
ben10;588907 said:haha... not your business
bmwf10oct;588921 said:hi all,
i just registered an hour ago and i would like to share my F10 problem .
1)very loud bang sound(i dun know how loud ur car is but mine is very loud) it leads me to drive really slow ,probably 120-130kmh
2)very noisy window/door sound(i can feel the air/wind sound obviously loud when my car pass 110kmh) even worse when it pass 140kmh (this lead me to drive below 110kmh)
3)braking sound(when i stamp on the brake close to stop ,it sounds eeeeeeeiikkkk ,eg:like my old car brake pad worn out)this lead me to drive 90-100kmh
4)door(i need to close 2,3 or 4times(harder) every time i get into my car before i start my engine) and i noticed that F10 doors design are really light compared to others japanese car(mid or same category which is 130k onwards) or mercs c,e-class(other than that i havent tested yet,might test on proton inspira lol)
Fyi,i bought my car at ingress auto on oct10 523 skd.This is really annoying for us as a new car buyer,and i have been told not to get the 1st or 2nd batch car due to faulty or something ,indeed it happend.Goin to ingress tommorow morning for the 2nd inspection as well as test drive the other F10 model and might join u guys for the mmz as well for the sharing of the junk!!!!What a shame for the new F10 BMW.