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Message: <blockquote data-quote="Ratatouille" data-source="post: 228206" data-attributes="member: 7670">Wah... so many scenarios. I run my own business. I usually do not allow clients to leave things which they have purchased in my outlet. Buy oledi, take it away la. :burnout: Ya, there are times when my customer goes shopping and say will leave their stuff there for few hours and I get my staff to help "jaga" for them. If anything goes missing or wrong with the things, if it's my VIP customer, I guess I have to replace lor. If they come scolding and accusing my staff for not taking care of their things properly hence missing things, I will probably just stand my ground and say their things were left there at their own expense and my staff cannot be held responsible. Sometime I say heck with nasty rude clients. It goes both ways. If clients are nice, I treat them really nice with special privileges. If they are nasty and rude, then I draw a line in service rendered as it's not a client worth having. I rather have a less stress in my business. :wink: nanti cepat tua.</blockquote>