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substandard and unsatisfactory service by motorrad workshop
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<blockquote data-quote="mac75my" data-source="post: 332263" data-attributes="member: 14917"><p>I have had leaking brake lights and signal lights,changed it under warranty,and u know wat,the new one is worse,jus ride in the rain/wash the bike,more water on the inner side.</p><p>i dont know if they actually changed it wit a brand new stock or jus swapped from other bikes.more things but i will elaborate later pending on wat they have to say.</p><p>and i bought my bike as a brand new paying the full amount as brand new,till lately i had this very arrogant and rude remark from their mechanic NIK,who insisted and challenged me saying my bike is a second hand bike!Now looking at it retrospectively,wat he said might be true,looking at the defects and problems i m facing.I f u r the customer how will u respond to this?</p><p>Explanation by person in charge:he was under pressure and jus assumed thngs.as simple as that and i was told that even if this goes to court,no way for me to prove this as they have got all the documents.of course la u can show me all the documents,but now the issue is i m the affected customer,having much problem wit the bike,defects,improper service by your own mechanic and this is wat i get .</p><p>all u know its a brand new bike but there are no assurance that the parts are never changed in the first place knowing wat their mechanics are capable of.</p></blockquote><p></p>
[QUOTE="mac75my, post: 332263, member: 14917"] I have had leaking brake lights and signal lights,changed it under warranty,and u know wat,the new one is worse,jus ride in the rain/wash the bike,more water on the inner side. i dont know if they actually changed it wit a brand new stock or jus swapped from other bikes.more things but i will elaborate later pending on wat they have to say. and i bought my bike as a brand new paying the full amount as brand new,till lately i had this very arrogant and rude remark from their mechanic NIK,who insisted and challenged me saying my bike is a second hand bike!Now looking at it retrospectively,wat he said might be true,looking at the defects and problems i m facing.I f u r the customer how will u respond to this? Explanation by person in charge:he was under pressure and jus assumed thngs.as simple as that and i was told that even if this goes to court,no way for me to prove this as they have got all the documents.of course la u can show me all the documents,but now the issue is i m the affected customer,having much problem wit the bike,defects,improper service by your own mechanic and this is wat i get . all u know its a brand new bike but there are no assurance that the parts are never changed in the first place knowing wat their mechanics are capable of. [/QUOTE]
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substandard and unsatisfactory service by motorrad workshop
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