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Message: <blockquote data-quote="avicena" data-source="post: 490351" data-attributes="member: 21862">Indeed, damn embarassing man....kena horn somemore. I was still keeping my cool till now. The service ppl were suppose to contact me yesterday. To be fair, I noticed ONE missed call from Quill yesterday but my return calls x3 were not answered. This was at approximately 1730hrs. I waited the whole day today expecting a call from Quill but apparently that was too much an expectation. At 1545hrs today, I had to called in and put up with a Jerry Chan whose attitude was deplorable. He said the problem i had was due to sporadic fault with the software. I then asked if Quill could guarantee that the fault had been accurately ascertained and fully rectified and will not recur. If this request could not be met with, I would want a new replacement unit. He said, NO, sounded pissed and cut me off the line telling me that Mr Norizam, his manager will call me back, which of course no one did.JERRY CHAN was the last straw and for this i am definitely going to nuke Roland Ooi and Geoff Briscoe !!</blockquote>