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Message: <blockquote data-quote="ssmann" data-source="post: 651335" data-attributes="member: 18956">This is bad experience and certainly not on for the dealer to BS you and the Shell callline not following up on the BS. If you like, pls share with me the details of station, date and who you spoke to. If u paid for 97 and got 95, that in itself is already deceit. It would certainly aid if you share with me, so as i can ensure a proper investigation is carried out. Hopefully details are not outdated that it will be difficult to trace back.Dear forumers, for future ref, pls ensure such experiences are lodged to the Shell helpline, or any other oil companies helpline from where you purchased the product. If you dont share, the oil co will probably not know and it shall be very difficult to ensure a reliable quality product on site, despite the very many check and balance controls in place. People who wanna scam are always one step ahead! This also applies to reckless trailer drivers. Tq</blockquote>