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Service Issues at AB Glenmarie
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<blockquote data-quote="CleanWorldPeace" data-source="post: 397632" data-attributes="member: 14080"><p>I too had a very unleasant experience with AB Glen recently. Appointment was made at 845am but waited for an hour and after going straight to the SA before getting attention. Same with picking up, wife waited for an hour before getting the car. Mind you, still under warranty. BTW, they allocated a different SA which meant to explain previous problems all over again. Experience at C+C, waiting time less than 15 minutes and same SA attending to you all the time!</p><p></p><p>Now, need some advice from some experienced members. 2 years warranty for the Z4 expires in March 2010. Was told should send back before expiry for a major checkup and parts change. What can we demand from AB for this kind of checkup? Hard to demand when we do not know what is to be replaced! Please advise. Thanks a million.</p></blockquote><p></p>
[QUOTE="CleanWorldPeace, post: 397632, member: 14080"] I too had a very unleasant experience with AB Glen recently. Appointment was made at 845am but waited for an hour and after going straight to the SA before getting attention. Same with picking up, wife waited for an hour before getting the car. Mind you, still under warranty. BTW, they allocated a different SA which meant to explain previous problems all over again. Experience at C+C, waiting time less than 15 minutes and same SA attending to you all the time! Now, need some advice from some experienced members. 2 years warranty for the Z4 expires in March 2010. Was told should send back before expiry for a major checkup and parts change. What can we demand from AB for this kind of checkup? Hard to demand when we do not know what is to be replaced! Please advise. Thanks a million. [/QUOTE]
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