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Service Issues at AB Glenmarie
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<blockquote data-quote="astroboy" data-source="post: 339683" data-attributes="member: 4527"><p>Theoretically or academically, what saat shared is very true but in reality, it's an organised chaos in action at the SC when customer came in and demand more work to be done and persistently complaint the little squeaky sound coming from the rear.. countless test drive to identify the source of the squeak and customer keep insisting the sound is still there and the SC is not doing a good enough job, when the car was originally check in for a simple preventive maintenance oil change.</p><p></p><p>If 6 out of every 10 cars in the queue is putting up this fuss in the SC, can u imagine the chaos it can caused? Not to mention the few who bang table at the manager's room complaining about the lines appearing on the brake disc rotor.. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite9" alt=":eek:" title="Eek! :eek:" loading="lazy" data-shortname=":eek:" /> or the wind noise they hear when cruising at 140kph, or the vanishing 0.5L fuel while the car being serviced.. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p></blockquote><p></p>
[QUOTE="astroboy, post: 339683, member: 4527"] Theoretically or academically, what saat shared is very true but in reality, it's an organised chaos in action at the SC when customer came in and demand more work to be done and persistently complaint the little squeaky sound coming from the rear.. countless test drive to identify the source of the squeak and customer keep insisting the sound is still there and the SC is not doing a good enough job, when the car was originally check in for a simple preventive maintenance oil change. If 6 out of every 10 cars in the queue is putting up this fuss in the SC, can u imagine the chaos it can caused? Not to mention the few who bang table at the manager's room complaining about the lines appearing on the brake disc rotor.. :eek: or the wind noise they hear when cruising at 140kph, or the vanishing 0.5L fuel while the car being serviced.. :( [/QUOTE]
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