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Service Issues at AB Glenmarie
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<blockquote data-quote="walkman" data-source="post: 284335" data-attributes="member: 7708"><p>Greetings,</p><p>What I did the last time when my car was giving me problem was that I left my comments and complaint on BMW.COM website. Let the German's site redirect the mail back to BMW Malaysia. I received response from the German site within 24 hours and Malaysia site within 3 days. All my replies back to them will also c.c. to the Germans too. So, I guess sometimes we have to let them know we are serious in pursuing the matter and their image is at stake too.</p></blockquote><p></p>
[QUOTE="walkman, post: 284335, member: 7708"] Greetings, What I did the last time when my car was giving me problem was that I left my comments and complaint on BMW.COM website. Let the German's site redirect the mail back to BMW Malaysia. I received response from the German site within 24 hours and Malaysia site within 3 days. All my replies back to them will also c.c. to the Germans too. So, I guess sometimes we have to let them know we are serious in pursuing the matter and their image is at stake too. [/QUOTE]
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