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Message: <blockquote data-quote="anxious" data-source="post: 235031" data-attributes="member: 193">I just spoke to a friend of mine in Penang who owns an E90 320i.  When her car reached 1 yr, she took her car to AB Pg for service and was told to come back when her car reached 25000km. She pointed out that the manual said 25000km or 1 year but the SC refused to budge citing "new policy". Apparently after she wrote in to KL, the SC called her in for her "free service". Although I do not own an E90, I feel that this issue should be taken up by the club officially. If the service manual says the service interval is 25000km or 1 year, the SC must honour it. Otherwise there is no point having a 3year/60000km free service package when the SC avoid servicing the car when due. I know the manual for E36 clearly states that the car must be serviced at least one a year nothwithstanding low mileage! I dont think technology has advanced so much that service can be prolonged over that 1 year period. In fact in the long run it may work against AB as  poorly maintained BMWs may give the cars a bad name and potential customers may shun the make. So committee, I think this is a cause worth taking up!</blockquote>