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<blockquote data-quote="viewfinder" data-source="post: 432578" data-attributes="member: 1704">NCH sorry to hear about your experience.&nbsp; Hope your car issues got straighten out soon by SC.&nbsp; One thing that I&#039;ve learned is that the time quoted by any mechanic (authorized or not) is always best case scenario... machine, computer (rings a bell?), WAN network, human factors, no other issue with car etc.&nbsp; If everything works per plan, then it would be like F1 pit stop down to milliseconds accuracy.&nbsp; Even F1 pit stop crew &amp; equipment screw up from time to time.The headlight vibrating or getting foggy inside issue have been talked about in this forum and other forum in the US.&nbsp; Normal?&nbsp; Not to anyone having common sense.I think the no job sheet thingy could be true.&nbsp; Same with AB for things done by warranty.&nbsp; But in any case, they (BMW and its authorized SC&#039;s) have process issue since there&#039;s no trace-ability and potentially accountability issue as you pointed out.</blockquote>

[QUOTE="viewfinder, post: 432578, member: 1704"] NCH sorry to hear about your experience. Hope your car issues got straighten out soon by SC. One thing that I've learned is that the time quoted by any mechanic (authorized or not) is always best case scenario... machine, computer (rings a bell?), WAN network, human factors, no other issue with car etc. If everything works per plan, then it would be like F1 pit stop down to milliseconds accuracy. Even F1 pit stop crew & equipment screw up from time to time. The headlight vibrating or getting foggy inside issue have been talked about in this forum and other forum in the US. Normal? Not to anyone having common sense. I think the no job sheet thingy could be true. Same with AB for things done by warranty. But in any case, they (BMW and its authorized SC's) have process issue since there's no trace-ability and potentially accountability issue as you pointed out. [/QUOTE]

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