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Message: <blockquote data-quote="daan" data-source="post: 140698" data-attributes="member: 1786">KL Mafia,I think we might be involved in the similar trade.Anyway, most major oil company nowadays will give lump sum maintanince contract to contractors.  What this mean is, the contractor will have a certain amount per hose, if there\'s no repair or replacement required, they will make more money.  However, if there\'s any repair or replacement, it will be from the contractor\'s own pocket.  As you can see, the contactors will try to minimize changeout of parts to keep their profit up.Only when u compaint to the retailer, they will contact the facility management company who will in trun contact the contractor to rectify the complaints.</blockquote>