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Message: <blockquote data-quote="saat" data-source="post: 529387" data-attributes="member: 77">Kev,What do you wanna know?  About the business with the view of investment or employment, or as a User of their services.As a business, I think they have hit on a gold mine.  There will continue to be a constant flow of suckers and locations out there to keep the business going for many years to come.  I frequented the Subang Parade branch since they first opened many years ago up until recently - more than 15 years.  I must say that the earlier crews did a good job.  I avoided being a member.  The whole thing turned ugly when I became a member and the polishing job is rubbish.  The customer service is non-existent and whatever support I got was downright rude.  I threw the membership card in the face of the Subang ParadeForeman and swore never to return.  It took them 5months to deliver the card to me anyways.  I was a member twice and each time, I never used up my allotment of wash and polish/wax.If you just want a wash, they are OK. Thie polish and wax is terrible.  Like many other members, I ended up with bad swirl marks.In the final analysis, the membership is just not worth it.</blockquote>