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Message: <blockquote data-quote="Fireblade" data-source="post: 59639" data-attributes="member: 221">What you mentioned about AB spending a lot on the set-up of their aftersales is true and furthermore they have to keep on training their staff  and update equipment to cater for the new generation models. Whereas the grey importers would normally just sell cars.Well, no matter where your BMW comes from, AB should readily accept it for service/repairs. They should do it like C&C and honour the warranty of grey imports. I know that it may not be possible to keep all the version of parts to cater for these grey imports but at least being a responsible principal they can order the necessary parts and at the same time gain more customers and possibly convert these 'grey' customers to buy their cars in future.</blockquote>