Menu
Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Reply to thread
Click here to become an Official Member of BMW Club Malaysia
Download Form
Home
Forums
The BMW Range
5 Series
F10, F11, F07
Nightmare on AutoBavaria, Glenmarie!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="Rayhwc" data-source="post: 646162" data-attributes="member: 23396"><p>Is Ingress supposed to be that much better? I booked my car in at Ingress for a service last Thursday and while there asked thme to check on why the car pulls to the left and the jerkiness at low speeds. Was told that inorder to check that i need to leave the car overnight. Ok. Next day I get a call that I should leave till Sat as they need to remove the suspension to adjust the spring. Ok. Collect the car on Sat and guess what...it was not serviced!Service advisor apologized and said he was looking into other matters and did not do the service. 3 days??!! Told to come in on Monday and car will be attended to immediately while I wait and that I will be out in an hour. Booked for 10am Monday. Arrive at 9.50am and inform reception. Car does not get checked in till 10.40!! And then told to wait 2 hours for the car!! So much for being out in 1 hour! I inform the, that the last job was not completed as I am still driving with the steering wheel angled to the right while going straight. Three hours later the car is ready unless i want a wash. Said forget the wash as I needed to go. Drive away with the steering still angled to the right after 3.5 days work at Ingress and 2 visits. Is this really supposed to be the best BMW service centre in KL? With 6.5 L of oil costing RM 663 and takes 3.5 days to still not get it right? Ingress is indeed the closest centre to me from Hartamas/Damansara but am I expecting too much from them for the price we are paying? Are they all like this?</p></blockquote><p></p>
[QUOTE="Rayhwc, post: 646162, member: 23396"] Is Ingress supposed to be that much better? I booked my car in at Ingress for a service last Thursday and while there asked thme to check on why the car pulls to the left and the jerkiness at low speeds. Was told that inorder to check that i need to leave the car overnight. Ok. Next day I get a call that I should leave till Sat as they need to remove the suspension to adjust the spring. Ok. Collect the car on Sat and guess what...it was not serviced!Service advisor apologized and said he was looking into other matters and did not do the service. 3 days??!! Told to come in on Monday and car will be attended to immediately while I wait and that I will be out in an hour. Booked for 10am Monday. Arrive at 9.50am and inform reception. Car does not get checked in till 10.40!! And then told to wait 2 hours for the car!! So much for being out in 1 hour! I inform the, that the last job was not completed as I am still driving with the steering wheel angled to the right while going straight. Three hours later the car is ready unless i want a wash. Said forget the wash as I needed to go. Drive away with the steering still angled to the right after 3.5 days work at Ingress and 2 visits. Is this really supposed to be the best BMW service centre in KL? With 6.5 L of oil costing RM 663 and takes 3.5 days to still not get it right? Ingress is indeed the closest centre to me from Hartamas/Damansara but am I expecting too much from them for the price we are paying? Are they all like this? [/QUOTE]
Verification
Post reply
Home
Forums
The BMW Range
5 Series
F10, F11, F07
Nightmare on AutoBavaria, Glenmarie!
Top
Bottom