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Message: <blockquote data-quote="kevin1982my" data-source="post: 644970" data-attributes="member: 24337">That was exactly what i did to my wife's 323i. Actually sometimes i think that is exactly what they want. That way they can reduce the number of customers coming into their service dept and hence, reduce their workload. Banging tables can work. But sometimes we as customers do not want to get aggressive as buying and owning a freaking expensive car is supposed to make us happy. No hard and fast rule here. Its highly dependent on the situation and the kind of person you are. Are u an aggressive person or just want to enjoy your ride. If its the former, do bang tables and threaten them. But if its the latter, go to Quill/Ingress/Wearnes. I now service my ride in segambut during my time off. Once i get transferred back home for good mid next year, Ingress will be my first choice</blockquote>