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The BMW Range
5 Series
F10, F11, F07
Nightmare on AutoBavaria, Glenmarie!
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<blockquote data-quote="MAQ" data-source="post: 32144" data-attributes="member: 31808"><p>I recently took delivery of a new 528, and was extremely pleased with the drive etc. However, less than 3 months later, whilst driving to work, a warning notice appeared indicating a Dynamic Dampening Control Failure and that I should drive moderately and take it to a service centre immediately. In addition the service interval had suddenly shortened from 10k to 900.I sent the car to AB in Glenmarie and they indicated that the repair would take a few days, which it did. I then got a call saying that whilst the car has been sorted, the mechanic who test drove the car hit a kerb and this required a couple of days to fix, to which I said okay. Then a few days later another call to say that they lacked a screw to fit the skirting and this would take another couple of days before the screw arrives from pasir gudang and another couple of days more to fix it!!All this while I have been patient, without a replacement car as they had none. Now they will not give me anything in writing as to what happened and why the delays. Can anyone help regarding what can be done.Much appreciated</p></blockquote><p></p>
[QUOTE="MAQ, post: 32144, member: 31808"] I recently took delivery of a new 528, and was extremely pleased with the drive etc. However, less than 3 months later, whilst driving to work, a warning notice appeared indicating a Dynamic Dampening Control Failure and that I should drive moderately and take it to a service centre immediately. In addition the service interval had suddenly shortened from 10k to 900.I sent the car to AB in Glenmarie and they indicated that the repair would take a few days, which it did. I then got a call saying that whilst the car has been sorted, the mechanic who test drove the car hit a kerb and this required a couple of days to fix, to which I said okay. Then a few days later another call to say that they lacked a screw to fit the skirting and this would take another couple of days before the screw arrives from pasir gudang and another couple of days more to fix it!!All this while I have been patient, without a replacement car as they had none. Now they will not give me anything in writing as to what happened and why the delays. Can anyone help regarding what can be done.Much appreciated [/QUOTE]
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The BMW Range
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Nightmare on AutoBavaria, Glenmarie!
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