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The BMW Range
5 Series
F10, F11, F07
New SKD F10 523i
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<blockquote data-quote="ben10" data-source="post: 446113" data-attributes="member: 20962"><p>I feel very disappointed of BMW's after sale service, they r not prof enough.</p><p></p><p>For my F10 case, i sent in their Segambut workshop b4 i start my journey to Singapore with my family. After 2 hours, they told me the aircon malfunction due to the aircon gas too high and they already fix the problem.</p><p></p><p>SO, i take back the car and start my journey to Singapore, half way to Sing, i feel the aircon start to blow hot air and not cool anymore and immediately i call the saleman in Sungai Besi for help. The Sungai Besi saleman contact a Auto Bavaria technician to contact me and ask me to sen the car to their Johor workshop. I Feel very angry because my In Law was in the Sing hospital waiting for heart surgery & i need to rush to there. I already wasted 2 hours in Segambut and get back the car got the same problem. I fxxx them & ask them to get BMW to fix my carin Sing. End up nobody ctc me and tell me how to solve my problem when i was in Sing.</p><p></p><p>I call the sale agent when i back to KL and the saleman told me the BMW tell them they cannot do anything too. What a suck after sale service. I really felt disappointed after i heard that.</p><p></p><p>After that, I ask the saleman to collect my car for service again and they found out the aircon not cool due to aircon got gas leak problem, i told them how they service my car - at 1st they told me gas too high, now gas leak???</p><p></p><p>I did call BMW and nobody want to entertain me at all :motz:</p><p></p><p>Now, my 3 years old e90 got the aircon problem also, i feel i m paying something not worth for the price.</p></blockquote><p></p>
[QUOTE="ben10, post: 446113, member: 20962"] I feel very disappointed of BMW's after sale service, they r not prof enough. For my F10 case, i sent in their Segambut workshop b4 i start my journey to Singapore with my family. After 2 hours, they told me the aircon malfunction due to the aircon gas too high and they already fix the problem. SO, i take back the car and start my journey to Singapore, half way to Sing, i feel the aircon start to blow hot air and not cool anymore and immediately i call the saleman in Sungai Besi for help. The Sungai Besi saleman contact a Auto Bavaria technician to contact me and ask me to sen the car to their Johor workshop. I Feel very angry because my In Law was in the Sing hospital waiting for heart surgery & i need to rush to there. I already wasted 2 hours in Segambut and get back the car got the same problem. I fxxx them & ask them to get BMW to fix my carin Sing. End up nobody ctc me and tell me how to solve my problem when i was in Sing. I call the sale agent when i back to KL and the saleman told me the BMW tell them they cannot do anything too. What a suck after sale service. I really felt disappointed after i heard that. After that, I ask the saleman to collect my car for service again and they found out the aircon not cool due to aircon got gas leak problem, i told them how they service my car - at 1st they told me gas too high, now gas leak??? I did call BMW and nobody want to entertain me at all :motz: Now, my 3 years old e90 got the aircon problem also, i feel i m paying something not worth for the price. [/QUOTE]
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