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Message: <blockquote data-quote="SapphireBlack" data-source="post: 566524" data-attributes="member: 20374">Glad to know that. Customer service is very important. I remember last time accompanying my sis to go look at potential car @ Lexus showroom, Damansara. The so called famed Lexus Customer service is NADA (Tak Ada). Sales people couldn't be bothered to attend to you (just stand there and talk). Perhaps I'm wearing slack a bit (Saturday ma) and my sis perhaps doesn't look like potential customer mah. She's looking at the CT200h but was quite turn off by the delivery date (5-6 months) and also the customer service. Worried, next time bring in her car, will be even worse. She settled for a Golf GTI SE at the end. Good choice... my influence! Ha ha ha!Anyway, I already booking my next service and last BSRI with Ingress this coming Jan 2012. After trying here and there, to me, I'm still more comfortable with Ingress. Might be far for me, but if they could resolve the issue, it is fine by me. Hope their tea lady and receptionist more friendly next time I drop by. Perhaps I gotta dress up.. Sigh.. I'm more of a t-shirt and bermuda type <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite7" alt=":p" title="Stick Out Tongue    :p" loading="lazy" data-shortname=":p" /></blockquote>