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<blockquote data-quote="Juan Powerblow" data-source="post: 151221" data-attributes="member: 20"><p>Daniel, I noticed my E46 is about the same age as yours and I certainly understand and share your frustration. However, your diatribe of BMW Malaysia via this forum is quite inappropriate and poorly expressed in the sense that while we should raise our complaints here, we should not seek to antagonise. </p><p></p><p>Firstly, it is a known fact that BMW Malaysia (particularly ze Germans) has been tangibly supportive of our Club and the forum. Perhaps, you and others have not experienced their involvement but that doesn't mean it hasn't happened. I don't blame you cos just the other day, I was looking for some write-ups on the Club's history and diary of past events in this website but somehow such important records are nowhere to be found which was not always the case in the old forum. I think the numerous write-ups and records of events that were tediously done should have been noted in the website for everyone's benefit, particularly visitors. </p><p></p><p>I would agree with you that Auto Bavaria has done a very poor job in their aftersales department. This forum has certainly highlighted this on numerous occasions. BMW has sought to redress this by opening the franchise to other players. By creating a plaform for competition, it is hoped that standards will improve. However, you must appreciate that the process can be quite slow and this is not solely the fault of BMW. It's tough to break a monopoly, particularly a government linked and sanctioned monopoly. </p><p></p><p>I also agree that the Club, in order to be more meaningful and relevant should codify the various complaints that have been made here and establish a proper channel to effectively communicate these complaints to those who can make a difference. This should be one of the Club's main objectives, not just organising official TTs. The Club has had 4 years to evolve, it's time "move our butt". If such a system had been in placed, I suppose Daniel wouldn't have resorted to such fulmination.</p><p></p><p>Nevertheless, I think we should not crucify BMW (or BMW Malaysia) for the sad state of affairs created by the downline they are yet to fully control. Having kept abreast of BMW's involvement in Malaysia for the last couple of years, I know they're trying very hard to make things better. They are on our side! Daniel, it's too long to explain it all here but if you can pm me your tel no., I would luv to share my thoughts further.</p><p></p><p>Marco, I also understand your views and have in fact discussed this with some fellas privately. The recent imposition of restrictions has got nothing to do with BMW Malaysia but grievances raised by fellow members.</p></blockquote><p></p>
[QUOTE="Juan Powerblow, post: 151221, member: 20"] Daniel, I noticed my E46 is about the same age as yours and I certainly understand and share your frustration. However, your diatribe of BMW Malaysia via this forum is quite inappropriate and poorly expressed in the sense that while we should raise our complaints here, we should not seek to antagonise. Firstly, it is a known fact that BMW Malaysia (particularly ze Germans) has been tangibly supportive of our Club and the forum. Perhaps, you and others have not experienced their involvement but that doesn't mean it hasn't happened. I don't blame you cos just the other day, I was looking for some write-ups on the Club's history and diary of past events in this website but somehow such important records are nowhere to be found which was not always the case in the old forum. I think the numerous write-ups and records of events that were tediously done should have been noted in the website for everyone's benefit, particularly visitors. I would agree with you that Auto Bavaria has done a very poor job in their aftersales department. This forum has certainly highlighted this on numerous occasions. BMW has sought to redress this by opening the franchise to other players. By creating a plaform for competition, it is hoped that standards will improve. However, you must appreciate that the process can be quite slow and this is not solely the fault of BMW. It's tough to break a monopoly, particularly a government linked and sanctioned monopoly. I also agree that the Club, in order to be more meaningful and relevant should codify the various complaints that have been made here and establish a proper channel to effectively communicate these complaints to those who can make a difference. This should be one of the Club's main objectives, not just organising official TTs. The Club has had 4 years to evolve, it's time "move our butt". If such a system had been in placed, I suppose Daniel wouldn't have resorted to such fulmination. Nevertheless, I think we should not crucify BMW (or BMW Malaysia) for the sad state of affairs created by the downline they are yet to fully control. Having kept abreast of BMW's involvement in Malaysia for the last couple of years, I know they're trying very hard to make things better. They are on our side! Daniel, it's too long to explain it all here but if you can pm me your tel no., I would luv to share my thoughts further. Marco, I also understand your views and have in fact discussed this with some fellas privately. The recent imposition of restrictions has got nothing to do with BMW Malaysia but grievances raised by fellow members. [/QUOTE]
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