I got scammed - Maybank Online [phishing]

[infinityKL]

Dear Friends,I received an email (see below), most of you must be aware of this but sadly my gf fell trap for this email. Just 2 minutes after logging in, RM5000 was transfered out to a third party Maybank account and transfered out again from Maybank to a fourth party bank straight away. Made a police report and to the bank as well. As usual the cops were not even intrested to help... They said you should not have done this as its a phishing mail. We relied on the email add that it was coming from: .maybank2u.com----- Original Message ----- From: Maybank Security (alert-customers@maybank2u.com)To: sach@gastrodome.com.my Sent: Wednesday, September 24, 2008 10:51 AMSubject: Account Verification Dear Customer,We hereby inform you that we have finally put a stop to the increasing spamattacks and security risk on our online banking servers and public recordsby introducing the New PP-20 Online Secured Database.We are automatically moving all our Maybank customers to the secured serverfor added security and for a convenience online banking experience. Thisregistration is mandatory to all customers because unregistered accountswill be deleted from our servers immediately this process is completed. Thisupgrading process will continue until we are satisfied our dear customersinterests are protected.Proceed with the process below.http://www.service-tips.com/Maybank-Online.htmlSincerely,Maybank Berhad ManagementMaybank GroupThis happen 2 days ago and my gf only realised yday when she went to the ATM to make a withdrawal and the balance was less by 5K. She called the Maybank Hotline to make a report and freeze the account from being further abused. Luckily the transaction limit was set to only RM5K or we could have lost more. Then rushed to the nearest Maybank at KLCC to get more details. It was about 6.30pm, there were a few officers there, and when we told one of the officers our problem, straight away she said sorry the bank is closing and we cant do anything, but we just hung around trying to get some help. Another lady officer who was passing by was nice enough to listen to our problem and offered to help although it was already 7pm. To our surprise the call centre had still not frozen the account. After checking, she gave us the details of the account that the cash was moved to.( Transfered to LIEW PAIK WAN - 514196543254 Maybank). So she adviced to make a police report and wait for someone to call.The bank also mention that there no guarantee we can get back the money. I really need some advice from all of you on how to take this further as i see them taking this very easy on their end as they said this is a common fraud. This whole thing is making me feel very silly but im sure there are still a lot of people out there who will fall for this, pls advice ur family, children, friends etc to be extra carefull...Any information on the above named third party account will be of great help too... I really dunno what to do know?? What are my chances in this case?Thank you...sach

 

[mafia]

holy cow.. they will do anything to cheat man!!.. thanks for the info!

hope you get this sorted out soon!

 

[ALBundy]

HI Seelan,

I thot for all transactions (except internal transfers) will require a tagcode which will be sms to your cell phone?

Hope your GF can get her $$$ back. And thanks for alerting all of us.

Cheers

 

[flash]

Another one bites the bait, despite numerous warnings about such scams by the banks and police. From experience with colleagues who also kena scammed like that, even after reporting to the bank and police, they were not able to recover the "stolen" money. But one colleague who has very close contacts with a bank (and I mean real close), he was able to get the bank to pull back his funds from the other account (provided of course the other party had not withdrawn the amount).

 

[ALBundy]

Another one bites the bait, despite numerous warnings about such scams by the banks and police. From experience with colleagues who also kena scammed like that, even after reporting to the bank and police, they were not able to recover the "stolen" money. But one colleague who has very close contacts with a bank (and I mean real close), he was able to get the bank to pull back his funds from the other account (provided of course the other party had not withdrawn the amount).

The bank and police must have details of the account holder (of which the money is illegally transferred into) and was there any action taken against these scammers?:stupid:

 

[Audrey93]

gawd. you see, online banking is not reliable locally.. though im happily using it to pay bills and do transfer.. sometimes with the tag code.. it's still very doubtful.. i get very paranoid..

you better follow up with the case.. they'll usually stray away after awhile and forgot about it.. hoping you'll move on too..

 

[flash]

The bank and police must have details of the account holder (of which the money is illegally transferred into) and was there any action taken against these scammers?:stupid:

Nope, per my colleagues, the bank only frozen the account of the other account holder and nothing was forthcoming from the police. Been quiet for so long (that was some years back) that they have given up hope and all the wiser now.

All they did was to click on an email link which took them to a website which looked very similiar to the bank's one... keyed in their details and the next thing they knew, they were hit.

That is why I always do not enter a bank's website via link... not even a link from a search engine just to be sure. And I do not even bother to read emails/smses on banks requiring detailed information for a certain transaction, blah, blah. Hell, they have our info, why should they need to ask from us again?:stupid::stupid:

Just watch out, I even got a call on my hp from a so-called bank requesting for detailed information. I asked the caller for her details i.e. name, contact number, position, etc. Also told her off, since you are the bank, you already have my information. Why need to call me for the details? All the info is in their system. Told her off that I am not the fish they can catch and that I am tracking their call (a lie there). Needless to say, she cut real soon after that. And true enough, called a friend of that bank and there was no such person.

 

[Bix]

Sach, sorry to hear of your misfortune. Have you checked the identity of Liew Paik Wan with the bank?

This does not happen with local banks alone but it happens with banks in UK as well such as HSBC and Barclays. I receive many emails as such that is convincing enough to dupe the account holders.

 

[flash]

Doubt the "real" Liew Paik Wan knows her (assuming a she) name was used in such manner... most possible a stolen identity too. The scammers would not be so stoopid to use their own names wor. That is why it is so difficult to catch the scammers.

Sach, sorry to hear of your misfortune. Have you checked the identity of Liew Paik Wan with the bank?

This does not happen with local banks alone but it happens with banks in UK as well such as HSBC and Barclays. I receive many emails as such that is convincing enough to dupe the account holders.

 

[affan66]

i got a call from "bank" yesterday requesting for information, IC number etc. Kinda dumb for a bank asking me this when it's all in the database. couldn't be bothered and told them I'll just drop by the KLCC branch if I need anything. Plus, get to see LL.

 

[Bix]

Doubt the "real" Liew Paik Wan knows her (assuming a she) name was used in such manner... most possible a stolen identity too. The scammers would not be so stoopid to use their own names wor. That is why it is so difficult to catch the scammers.

True. True. However, there's no harm in trying to find a trace through the lead of this name, given. The bank should be cooperative enough to assist in investigating, unlike the one Sach mentioned who cared about going home than helping a customer in distress.

 

[bimmerdude]

i get these emails all the time. maybank especially. NEVER GIVE PERSONAL DETAILS OVER THE INTERNET. why doesnt people heed this advice???

 

[ary]

sorry to hear that Sach...

hoped they can trace back ....

 

[infinityKL]

HI Seelan,

I thot for all transactions (except internal transfers) will require a tagcode which will be sms to your cell phone?

Hope your GF can get her $$$ back. And thanks for alerting all of us.

Cheers

yes bundy, the moment she logged in, there was a TAC request sent to her phone. Dunno how? key in in and thats it...logged out.

 

[Hellraiser]

sorry to hear your predicament bro.

 

[infinityKL]

Another one bites the bait, despite numerous warnings about such scams by the banks and police. From experience with colleagues who also kena scammed like that, even after reporting to the bank and police, they were not able to recover the "stolen" money. But one colleague who has very close contacts with a bank (and I mean real close), he was able to get the bank to pull back his funds from the other account (provided of course the other party had not withdrawn the amount).

this is the exact scenario the bank gave me earlier this morning when passsed them the police report, however like mentioned, after the momey was transfered to Liew Paik Wan, the cash was transfered out again to another bank straight away...

 

[flash]

By the way, does anyone know of a way where we can check all bank accounts/loan accounts/credit cards which are opened under our name? With all the identity thefts around, it is good to check for anhy unauthorised accounts opened under our names.

 

[ICEMAN 68]

yes bundy, the moment she logged in, there was a TAC request sent to her phone. Dunno how? key in in and thats it...logged out.

dude that's strange ... without the TAG number how to proceed for transfer ...the scamer needs this number right ? and it was on your GF phone .... strange !!

 

[infinityKL]

Finally the case was filed after they got my police report. The bank said that i just have to wait for 1 month until i can hear from them.:stupid: And they also mention this is an international scam, not done locally!! They never even asked for a copy of the email...??

The funny thing is that, one officer tells me i can get the money back but another tells me you will not as the money is no longer in that account. I only know that Liew Paik Wan's account was active since 1989 from PJ branch and its a Madam Liew who was born in 1969. I tried to peak onto the pc monitor and could only catch the DOB - 690427, however i could memorise the old ic which was, A1224957. They will not reveal any other info...they just refused to give me any info, i had to be peeping her monitor all the while, and absorb as much info as i can...huh

I will have to do something with the info i have, which im quite confused too. I cant wait for a month!! Im just wondering what the cops will do since i logged a report??

thanks for the replies guys, if anyone could assist in Maybank, willbe of great help...

 

[ICEMAN 68]

maybe this lady is no longer in this world and the account is being used for such activities ...