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Message: <blockquote data-quote="WCC27" data-source="post: 265098" data-attributes="member: 10946">First of all, my name is Mr. Nathan,Anand, I dont recall you ever, wanting to pay extra for anything at all. I always give very special discounted prices and even then, you  dont pay me the actual amount!! For the 9 years we serviced your cars, and all the time that you have come back to us I would think that you are happy with our services and prices.As for the bolt above, I know that you are very well versed and sensitive with your cars. I am very very suprised that you didnt feel the shudder or noise until the bolt came out . Its a mystery to me that you didnt realised it at all! We did discuss about it, and I think that we have settled this issue with you.</blockquote>