Reply to thread

Message: <blockquote data-quote="Juan Powerblow" data-source="post: 615816" data-attributes="member: 20"><p>Hi Furiousowner, looks like the "legend" continues. Truth be freaking told ok, a lot of the more "experienced" BMW customers just don't expect anything else but crappy service from AB. At one time, they had a monopoly, their attitude stank to the high heavens. Even now, this appears to remain unchanged. A lot of us are recurring BMW customers but we have since moved on in droves to other dealerships like Ingress, Quill, Wearnes etc. We read your post and shake our head, heard it so many times before, and a lot us, have experienced the same load of fecal matter. See if Ingress (and I hear Wearnes is pretty good now) can help, and if so, reward them next time with your purchase. I know I did with both F10 and F30. Understand this, AB's sales can sweet talk you into buying a car but are hopeless in terms of helping you deal with aftersales. In the smaller dealerships, at least the 'boss' is less far removed and sales and aftersales personnel more cordial with each other. My personal experience? Because of Ingress' good service, I'm a happy BMW owner. The last time they provided me a courtesy car, it was even one range higher!</p></blockquote><p></p>