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Message: <blockquote data-quote="DJH" data-source="post: 511108" data-attributes="member: 21411">come to think of it, when i collected mine, i saw a big screw left on the side pocket of the door. Now i am worried what that might be. Anyway, just sent in to check on wobbly issue and they said it is the characteristic of the car which i dun believe. End up 2 days in the workshop for some sterring problem which is what i believed was the complaint previously made for car moving to left even on flat road. Now, i still have issue with brake noise, DVD player rattling, somehow the whole suspension seems to have issues of slight thumping even after absorber changed at the back. I still can't comprehend why they cannot be on par at least with japanese car in terms of service in selling, servicing, and after sales support. During my days owning jap cars, they will follow up closely to remind you when the servicing is due, friendly, and with technical know how. I had told BMW about this but they dun care. Maybe that's how their level of service provided all over the world. This is sad. We dun pay peanuts for such car and yet we get lousy service. Why they think customer service is last on their list? Sigh...... will consider other makes in next purchase. In the meantime, i am stuck with 2 new beemers.</blockquote>