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<blockquote data-quote="Herbert" data-source="post: 541055" data-attributes="member: 18029"><p>Jerman,</p><p></p><p>A few of us including me had bad experiences with WP Auto. To be precise, it was about shoddy workmanship, the tidak apa & the forever so busy attitude of the owner Albert. Just to give you an example of WP Auto's shoddy work.....an OM (a regular WP Auto's customer) with a e38 serviced his car prior to an outstation trip with me. Halfway through the journey & me following the e38, I noticed a large cover was dangling loosely underneath the e38 and was scraping the road surface. Managed to find a tyre shop and hoisted up the car and found that the engine's oil deflector cover wasn't tighten properly during the service. We were doing 170km/hr to 190 km/hr and hate to think of the grave consequences should the large cover dropped off from the e38. I can go on relating more shoddy works of WP Auto but guess it would be better I limit it to just one example. </p><p></p><p>I would never complain about the slightly higher pricing being charged by WP Auto as long as I am assured of quality workmanship. Being reasonable priced does not equate to giving customer a shoddy work. I am sure most BMW owners are quite a meticulous lot when it comes to their car and we don't like to be short changed so to speak. We pay for champagne and we expect to be served with champagne and not any fizzy drink. </p><p></p><p>Over a period of 2 years, I have personally recommended many customers (OM & club guest) to WP Auto as I thought more business for him would relate to hiring more skill mechanics thus improvement of workmanship, investment in up-to-date diagnostic set, more organize work attitude etc etc. Sadly instead of doing just that, he became complacent, moved to a new bigger workshop and took his customers for granted. </p><p></p><p>So bro Jerman if you do visit WP Auto again, you can relate to Albert about this post. Hopefully he will take it with a pinch of salt and come up with some improvements.</p></blockquote><p></p>
[QUOTE="Herbert, post: 541055, member: 18029"] Jerman, A few of us including me had bad experiences with WP Auto. To be precise, it was about shoddy workmanship, the tidak apa & the forever so busy attitude of the owner Albert. Just to give you an example of WP Auto's shoddy work.....an OM (a regular WP Auto's customer) with a e38 serviced his car prior to an outstation trip with me. Halfway through the journey & me following the e38, I noticed a large cover was dangling loosely underneath the e38 and was scraping the road surface. Managed to find a tyre shop and hoisted up the car and found that the engine's oil deflector cover wasn't tighten properly during the service. We were doing 170km/hr to 190 km/hr and hate to think of the grave consequences should the large cover dropped off from the e38. I can go on relating more shoddy works of WP Auto but guess it would be better I limit it to just one example. I would never complain about the slightly higher pricing being charged by WP Auto as long as I am assured of quality workmanship. Being reasonable priced does not equate to giving customer a shoddy work. I am sure most BMW owners are quite a meticulous lot when it comes to their car and we don't like to be short changed so to speak. We pay for champagne and we expect to be served with champagne and not any fizzy drink. Over a period of 2 years, I have personally recommended many customers (OM & club guest) to WP Auto as I thought more business for him would relate to hiring more skill mechanics thus improvement of workmanship, investment in up-to-date diagnostic set, more organize work attitude etc etc. Sadly instead of doing just that, he became complacent, moved to a new bigger workshop and took his customers for granted. So bro Jerman if you do visit WP Auto again, you can relate to Albert about this post. Hopefully he will take it with a pinch of salt and come up with some improvements. [/QUOTE]
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