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Message: <blockquote data-quote="c-square" data-source="post: 636332" data-attributes="member: 135"><p>I too share your views on this.  Dealers (in general and not only BMWs) are only interested in making the sale and once the deal is done they are not bothered to find out how our experiences are in owning the product that they sold us, so very often they will claimed ignorance or it is an isolated case whenever we highlight the problems that we are facing.  Complaining to the dealers about the problems is one thing but whether or not they feedback to the principal BMW Malaysia is another.  That's why I think it is worthwhile to take a step further and also escalate the issues directly to the BMW Malaysia so that they are fully aware of what really is happening on the ground and that there is indeed a serious quality issue at their assembly plant in Malaysia for them to then take the necessary corrective measures. If only a handful of us do so, they will not be able to appreciate the gravity of the issue.  However, if a great number of customers were to highlight to them the problems, I am sure they will sit up and start to identify the root of the cause</p></blockquote><p></p>