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<blockquote data-quote="KL2DC" data-source="post: 225220" data-attributes="member: 3452"><p>PuMa is interesting...</p><p> </p><p><strong>PuMa</strong> is a worldwide BMW database of all reported problems and most with the their appropriate fixes.</p><p></p><p>Before Germany will listen to the dealer a <span style="color: black">PuMa</span> case has to be opened.</p><p></p><p>If u went in for a problem and they did not fix it right off, they most likely created a <span style="color: black">PuMa </span>case to get help from Germany. Generally older established problems have ready fixes available to the tech even though that dealer has not seen ot before. If some new issue, it may take a while to start to get tech support.</p></blockquote><p></p>
[QUOTE="KL2DC, post: 225220, member: 3452"] PuMa is interesting... [B]PuMa[/B] is a worldwide BMW database of all reported problems and most with the their appropriate fixes. Before Germany will listen to the dealer a [COLOR=black]PuMa[/COLOR] case has to be opened. If u went in for a problem and they did not fix it right off, they most likely created a [COLOR=black]PuMa [/COLOR]case to get help from Germany. Generally older established problems have ready fixes available to the tech even though that dealer has not seen ot before. If some new issue, it may take a while to start to get tech support. [/QUOTE]
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