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Message: <blockquote data-quote="NG32" data-source="post: 258680" data-attributes="member: 9580">dear allI believe is the individual salesman attitude, I bought my E46 from SB and E60 from Glenmarie (waiting for my car to be registered). If you happend to meet someone that is working very long in AB then you might have problem as they had their customer base already, every time a new launch or when their car are due for change, they will poison them and still sell..so if you meet this kind of salesman, throw them out..cause I do receive call rudely to ask me to place booking in their office, I put them off and change to another salesman that come to my office to take my booking. fortunately, they are someone who willing to come over and collect my booking and do what I required. I think the main thing is the individual..for the servicing part, I do meet a few nice guys who help me a lot even on the good will claim. but I do meet some one new who is trying to show color and this people, give them a good one in order for them to learn.. If AB dunno how to educate their staff, we do it la in the expence of their reputation and in front of all their staff and customer..they will learnt.my 2 cents.</blockquote>