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Car Warranty Insurance

Discussion in 'Automotive Insurance and such' started by Jlow, Aug 15, 2011.

  1. digerati

    digerati Club Guest

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    Brand new? Wow. I was told by my workshop that they only replaced mine with recond / 2nd hand part. Apparently that's the policy. Hmmmmm... makes me wonder. Wonder which workshop you are talking about? Mine is Auto Raco @ Desa Tun Razak.
     
  2. Darren Chew

    Darren Chew Club Guest

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    Hi Shahnaz,

    FYI, IMS Motorsport and WGA belong to the same owner, Mr Chin Chun Howe. This might be the reason the salesman highly recommended the workshop to you. Do share if you have any service done by the panel workshop.

    BTW, coincidentally I found out that one of the owners of Opal Auto Mart has the same surname with the owner of WGA...relatives perhaps?
    Whereas, most of the partners for Auto Guard are mat salleh...

    Currently Im looking into the 1 year warranty service offered by Opal, gonna have my ride diagnosed at their panel workshop next week.


     
  3. irfan80

    irfan80 YNWA

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    I bought 1 yr from Opal yesterday 2k+.....just buy....hope no need to claim anything...
     
  4. consoglieri

    consoglieri Club Guest

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    Bought 2 years opal as well. To avoid any voids in the warranty, gonna have to service the car at one of their panel workshop.
    I'm checking out Supreme Autoworks in Bangi this weekend. Will be in that area on saturday and that's the only time i can slot in for car servicing. Anybody has any experience with that particular workshop? Thanks in advance.

    Amin
     
  5. shahnaz

    shahnaz Club Guest

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    Hey Daren, well frankly speaking I am very impressed by their service especially their service center in Sunway. The person in charge is a great chap and he previously from Auto Bavaria Penang.
    I had the worst nightmare when my car was caught in a flood just 2 weeks after I bought it. Although it did cause me a bit to repair the car, I must admit the quality of the work done is impressive.
    Some of his workers used to work for almost 10 years in a BMW workshop in Kayu Ara so they are quite well versed.

    Also, they do not only service BMW - they do porsche, audi, mercedes, lambrogini and other continental brands as well.

    He also does
     
  6. demonfreak

    demonfreak Club Guest

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    I heard this for the first time from my dealer whom i just paid a deposit for my e90 - 2008 that i'm about to get.
    Just wondering, if the OPAL warranty is reliable and for peace of mind, I was hoping to buy a 1 year package first. What you guys think? Should I pay that amount of money for the service or should I keep them to myself to make my own wear and tear repairs? Finally, which you guys will recommend of these both options? OPAL or WheelAuto? Help.
     
  7. digerati

    digerati Club Guest

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    I'd say just take opal for the peace of mind, in case big ticket items do have problem. My only dissatisfaction with opal is the waiting time. It took 3 weeks average in the workshop for the two times that I claimed under their warranty. with no replacement car obviously!
     
  8. dark1234

    dark1234 Club Guest

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    Even bmw bsri or service the courtesy car need to be schedule
     
  9. digerati

    digerati Club Guest

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    And oh, do keep in mind if you take 1 year option first, your subsequent renewal will be allowed for additional one year each time with inspection report from the authorized workshop. If i can turn back time, i'd probably take the 2 or 3 years coverage straight away at the point of purchase which works out to be cheaper per year ;)
     
  10. angpeng

    angpeng Club Guest

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    I have been doing some research and comparison on this warranty product, but seems like not many have experience on it. Anyway, i am going to go for Wheel Guard for my used e90 320i. In case (touch wood) i have any claims, i will keep it posted here. :)
     
  11. Thedonbk

    Thedonbk Club Guest

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    Good day to all,

    Wondering on the authenticity of the parts being supplied by Opal or Wheelguard OEM/Genuine or its a recond ones? Could someone enlighten on this please?
     
  12. Mavik

    Mavik New Member

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    Recently if you checked the Facebook page for the Volkswagen and Audi owners club, you will see a complaint about a person's experience with OPAL. He states that OPAL gives him 2nd hand parts and takes a very long time in the claim process (most likely to deny the claim).

    This is just from one person's viewpoint so it may or may not be bias.
     
  13. Thedonbk

    Thedonbk Club Guest

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    Yes Mavik, it went viral on the net. Like you said it is from particular view point. Would appreciate if the rest could share some :)
     
  14. Heyrish

    Heyrish New Member

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    My experience with wheel guard was the car diagnose and they took for test drive. Then they suggested to change the gearbox oil stating its jerk before they kick in the Warranty! I was not happy with their recommendation as I just completed 78 points check with AB and confirmed the car was good before I purchase from the first owner. I was reluctant to do the change as heard a lot story of what happen once you touch the gear box oil. The car was just run 14k km. I went over to different 3 workshop after 1 week and all of them certified no problem and no jerks. So again I'm puzzle why wheel guard request to change the oil ! Luckily I didn't do the change and I'm in different warranty and all going good! So suggestion don't go blindly to their proposal as their warranty only cover 1 year but you will live with the rest of years!
     
    Heyrish likes this.
  15. angpeng

    angpeng Club Guest

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    Hi there, it has been 10 mths after i signed up with Wheel Guard. Here's some sharing. same like Heyrish, my car was inspected, and the panel suggested 2 things to be fixed:
    1. Engine oil leak
    2. Replace Power steering pump due to leaking, and they claim that at most can only last 5000km and problem will arise if not replaced
    They quoted me abt rm 3500, which of course i will ask the car dealer to pay.

    My sales rep was kind of pissed off, and sent the car to his mechanics instead. To make the story short, the mechanics fixed the engine oil leak but din fix the power steering pump, because he said nothing was wrong, and he just cleaned the stain. so i tried my luck and send the car back to their panel for inspection. Voila! They said power steering pump ok oredi!
    So, moral of the story will be ,whatever their workshops ask u to fix before they covers u, get a second opinion.

    A few months later my windscreen washer pump malfunctioned, to my surprise that was under warranty, and i managed to get it replaced. Though if without the warranty the cost of replacing it was not much, yet i still appreciate it. And the claim was hassle free.
    Wheel Guard, so far so good. I will recommend WG to my friend.


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