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The BMW Range
3 Series
E90, E91, E92, E93
My buying experience in Auto Bavaria Glenmarie
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<blockquote data-quote="wz3k" data-source="post: 564268" data-attributes="member: 21050"><p>takwee, i can definitely relate to your experience although in a different manner and by different dealership. i got from ingress and i tell you the SA did ruin my experience as well.. </p><p>1. when i need to pay the downpayment all of a sudden i got a different quotation. Luckily i saved the previous quotation and show it to the SA.</p><p>2. I paid my booking on 15 Nov, gave all the necessary documentation for loan right there and then. Was promised to get the car on 26th. Did not happen!</p><p>3. Repromise delivery for 29th lunch time. waiting since 10.30am, lunch time still no car. I asked them to send me back to work and pick me up when it is ready. I got the car at 6pm.</p><p></p><p>another thing i would like to mention is the receptionist and tea lady at ingress. they're not that friendly.. there are 3 of them and a few times i went there none bother to ask if I need help or who i came to see... the tea lady most of the time is not at the cafe area or anywhere near, and even if she's there, never go and ask customer if want water or what.. I had better experience at Honda and perodua..</p><p></p><p>On the positive side, the service guy that was helping me was very good. His explanation and treatment was first class!</p></blockquote><p></p>
[QUOTE="wz3k, post: 564268, member: 21050"] takwee, i can definitely relate to your experience although in a different manner and by different dealership. i got from ingress and i tell you the SA did ruin my experience as well.. 1. when i need to pay the downpayment all of a sudden i got a different quotation. Luckily i saved the previous quotation and show it to the SA. 2. I paid my booking on 15 Nov, gave all the necessary documentation for loan right there and then. Was promised to get the car on 26th. Did not happen! 3. Repromise delivery for 29th lunch time. waiting since 10.30am, lunch time still no car. I asked them to send me back to work and pick me up when it is ready. I got the car at 6pm. another thing i would like to mention is the receptionist and tea lady at ingress. they're not that friendly.. there are 3 of them and a few times i went there none bother to ask if I need help or who i came to see... the tea lady most of the time is not at the cafe area or anywhere near, and even if she's there, never go and ask customer if want water or what.. I had better experience at Honda and perodua.. On the positive side, the service guy that was helping me was very good. His explanation and treatment was first class! [/QUOTE]
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The BMW Range
3 Series
E90, E91, E92, E93
My buying experience in Auto Bavaria Glenmarie
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