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Is it any difference in purchasing a BMW from Auto Bavaria, Ingress Auto and Quill - BMWClubMalaysia.com Forums
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  • #31
    AB JB, ,memang so so. no discount given even.

    tinted also no V-cool, but some cheaper one.

    Comment


    • #32
      Got mine from Quill as well. Micheal is my SA, super nice guy I gave him so much trouble but he still get it done professionally. Really nice guy...

      Even let me inspect the car properly before sign the agreement..
      Car will be out by next weekend

      Comment


      • #33
        AB Sg Besi

        Anybody has any experience with SA with the name Est**r?

        I had one with a SA called Gab*&e* .. after signing the dotted line, he just didnt care to follow up and ask me for my loan documents. I ended up havng to call him 3 days after putting down the deposit.

        SA told me cars waiting list is long, have to wait until Dec 12 to get my car, but then all of sudden, the car with the spec i wanted appeared..out of nowhere.. on the pretxt that someone just didnt get his loan approved.
        My BMW..

        Comment


        • #34
          Am booking 320i 2013 and hv been calling different dealers and so far the best service i got were from quill kl fr an SA
          called Hussein and Lilly fr Penang.

          Comment


          • #35
            I got my skd F30 from Wearnes Segambut (behind seafood noodle shop). SA was previously from Volvo SG besi when I tested the v60. Only dealt with one SA so far, no frills, didn't over sell, humble and helpful fella. If he doesn't have an answer about something, he will say so and will find out for me instead of winging it through. Got free basic v-kool tinting but I asked for an upgrade while I top up and he covered a bit more for me. Got golf umbrella and a car body care kit.

            When I had issues with the driver side power windows, he was quick to help me make an appointment. Sent in first time for quick verification and second time for replacement all under a week, with complimentary car wash. Now I'm starting to hear some light knocking sound from the front right suspension/steering rack and also noticed the rusty frame under both seats, I will bring in for a quick check up before the first full service for full replacement.

            So far, the driving pleasure outweighs the minor issues I have with the car as they are not deal breakers for me. Wearnes and their SA (Chang) have been treating me with respect and helping me as much as they can and sometimes beyond. So far so good for me.

            BTW, I was at AB SG Besi one weekend, browsing around in the showroom for a good 15-20 minutes. It wasn't packed, no one bothered to attend to me while most of the SA avoided eye contact doing their own thing.
            Last edited by Mafulat; 23-11-2012, 12:50 AM.

            Comment


            • #36
              Originally posted by Mafulat View Post
              I got my skd F30 from Wearnes Segambut (behind seafood noodle shop). SA was previously from Volvo SG besi when I tested the v60. Only dealt with one SA so far, no frills, didn't over sell, humble and helpful fella. If he doesn't have an answer about something, he will say so and will find out for me instead of winging it through. Got free basic v-kool tinting but I asked for an upgrade while I top up and he covered a bit more for me. Got golf umbrella and a car body care kit.

              When I had issues with the driver side power windows, he was quick to help me make an appointment. Sent in first time for quick verification and second time for replacement all under a week, with complimentary car wash. Now I'm starting to hear some light knocking sound from the front right suspension/steering rack and also noticed the rusty frame under both seats, I will bring in for a quick check up before the first full service for full replacement.

              So far, the driving pleasure outweighs the minor issues I have with the car as they are not deal breakers for me. Wearnes and their SA (Chang) have been treating me with respect and helping me as much as they can and sometimes beyond. So far so good for me.

              BTW, I was at AB SG Besi one weekend, browsing around in the showroom for a good 15-20 minutes. It wasn't packed, no one bothered to attend to me while most of the SA avoided eye contact doing their own thing.
              "Doing their own thing and avoided eye contact" - haha, thats another classic.
              best describe the industry service leval in Malaysia.
              On the other hand, have you ever walked into a shop and SA justs follow you wherever you go without introducing him/herself or smiling.
              Just FOLLOW you around, like a bad stink.
              You'll never bim alone

              Comment


              • #37
                Originally posted by _M_ View Post
                Juz pm'd u the name & contact no. of the Ingress SA.

                As for your experience with Quill.. they gave u an overall good feeling.. which included the pleasure of educating a junior female SA.. hmm.. perhaps next time i shld try Quill..
                _M_ hi... i am newcomer... i am planning to buy an f30 but i saw your recommendation on ingress. wanna try to have a look there... any SA for intro so i can get hassle free inquiries .. thanks

                Comment


                • #38
                  Originally posted by sybercraze View Post
                  _M_ hi... i am newcomer... i am planning to buy an f30 but i saw your recommendation on ingress. wanna try to have a look there... any SA for intro so i can get hassle free inquiries .. thanks
                  Hi sybercraze, i've pm'ed to u the contact details.

                  Enjoy shopping!


                  “If everything seems under control, you're not going fast enough.”
                  Mario Andretti

                  Comment


                  • #39
                    Originally posted by Mafulat View Post
                    I got my skd F30 from Wearnes Segambut (behind seafood noodle shop). SA was previously from Volvo SG besi when I tested the v60. Only dealt with one SA so far, no frills, didn't over sell, humble and helpful fella. If he doesn't have an answer about something, he will say so and will find out for me instead of winging it through. Got free basic v-kool tinting but I asked for an upgrade while I top up and he covered a bit more for me. Got golf umbrella and a car body care kit.

                    When I had issues with the driver side power windows, he was quick to help me make an appointment. Sent in first time for quick verification and second time for replacement all under a week, with complimentary car wash. Now I'm starting to hear some light knocking sound from the front right suspension/steering rack and also noticed the rusty frame under both seats, I will bring in for a quick check up before the first full service for full replacement.

                    So far, the driving pleasure outweighs the minor issues I have with the car as they are not deal breakers for me. Wearnes and their SA (Chang) have been treating me with respect and helping me as much as they can and sometimes beyond. So far so good for me.

                    BTW, I was at AB SG Besi one weekend, browsing around in the showroom for a good 15-20 minutes. It wasn't packed, no one bothered to attend to me while most of the SA avoided eye contact doing their own thing.
                    That's my sentiment too with the F30. The sheer driving pleasure far outweighs the issues. But, if you have studied this forum, you'll discover the suspension and "rust" issue not that easy to resolve.

                    As for service levels, I recently sent my F10 for in-between BSRI oil service to Wearnes and found them attentive enough with quick turnaround. This helps when I'm footing the bill. Ingress is still No. 1 for me though. In fact, I'm bringing a friend over tomorrow, which I'm sure its gonna secure a sale for 'em. See, AB! Such a poor history of screwing your customers in the past, now you kena!

                    Comment


                    • #40
                      Stay away from auto bavaria esp sg besi ... Terrible sales agent.. No respect for customers.. Booked a white bmw but sales agent forced me to buy different colour car.. What an ass hole. Only after commission rather than about building long term customer relationship.. It's my money not yours and i decide for myself.

                      Sms my hr document the other day and sms her.. She didnt evn bothered to reply... To say thank you etc.. No respect whatsoever..
                      My BMW..

                      Comment


                      • #41
                        Not all AB , sungai besi SA are terrible , have been there before, the SA attended me is friendly ..

                        Comment


                        • #42
                          it is all a matter of preference and coincidence.. one may prefer one better than the other.. if you ask me, then my preference is IngressAuto

                          Comment


                          • #43
                            "So far, the driving pleasure outweighs the minor issues I have with the car as they are not deal breakers for me. Wearnes and their SA (Chang) have been treating me with respect and helping me as much as they can and sometimes beyond. So far so good."

                            i'm enjoying d driving pleasure too but would appreciate a little stiffer suspension like the one on Msport e90..i found my f30 a bit bouncy at hi speed especially on not so flat surface..i remember driving Msport e90 was better in tht sense.

                            btw, i was about to purchase my f30 from AB glenmarie sincer its near to my place but end up getting it from Quill PJ where i feel more welcome n comfortable..no recommendation, i just walk-in there. so far, experiance with Quill is good n hope it stays tht way
                            Last edited by Fredo; 19-12-2012, 09:37 AM. Reason: indicate earlier post

                            Comment


                            • #44
                              Hi Guys, i bought my 328i from wheelcorp premium setia alam.... its a new dealer overall sales experiance is acceptable , better than other dealers, please look for JAYDENE assistent dealer principal... in terms of after sales services i was BIT disapointed as WCP they dont provide courtesy car eventhough your car had to be stranded at their service centre for a more than 4 days.... as a dealer with premium badge i guess WCP should put more effort to retain the existing customers as refferal is vital to sustain in the business... i am not sure if the dealer principal michael and jaydene was informed of the situation by their staffs.... jaydene is profesional and i guess he is trying hard to be the best dealer.... just need little bit of improvement and WCP will be there... light refreshment still missing unlike other establish dealers
                              :-)

                              Comment


                              • #45
                                This is an awesome thread! I've been to AB BPS already, not satisfied with the pre owned prices. Next target - Ingress and Quill

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